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Badanie potrzeb edukacyjnych branży Call Center


After almost 25 years of presence of the Call Contact Center industry in Poland, it would seem that we already know almost everything, but changes in management, access to new tools and technologies still affect the need for development and education.
Wiktor Doktór, President of Pro Progressio

This report is the first attempt in Poland to capture the educational needs of people creating the Call Contact Center. I invite you to read and discuss.

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